New: Docs AI Answers your Community Questions

We have great news! But first, context: last month we launched our experimental AI in our docs. If you have purchased any premium Backp...

We have great news! But first, context: last month we launched our experimental AI in our docs. If you have purchased any premium Backpack add-on... you currently have access to it. When you're logged in, use the bubble in the bottom-right corner of our website:

The AI has quickly become my favorite way of using the Backpack docs for more complex questions... and I think it will quickly become yours too. Please use it as you work with Backpack and tell us what you think! It's FREE right now, but probably won't stay FREE for long. Depending on your feedback, we'll decide what to do next.

Docs AI now answers your community questions

We're so happy with the answers provided by our new Docs AI, that we've invested a lot of effort into making it answer our community forum on Github, too. Post a question in our forum... and the first answer will be from our AI.

Having our Docs AI as a community member provides INCREDIBLE value! In our tests it:

• reduces the time you receive an answer from hours to seconds; 🤯
• creates a fun little game where we monitor AI answers, and correct it; 🎰
• helps our team spend less time on support, and more on bug fixing and features; 🐜
• helps the AI learn more about Backpack, from real use cases, questions and answers; 🎓

Sounds too good to be true? Just look at this beauty - excellent answer in under 15 seconds:

Of course it won't always give perfect answers like that - I know it and you know it. But I'm super-excited about this... and how it can evolve in the future! Hope you're as excited about this as I am. Credit goes to Jorge here - BIG thanks for making this integration!

Heads-up, right now it only answers your first question, it won't answer to follow-ups.

Wanna play a community game?

Join our core team in game we're playing: let's all monitor the answers Docs AI gives in our community forum on Github... see how well it responds... and see if us humans can respond better, when it fails! At the end of the month, we'll be looking at our Discussion stats... to see who was the most helpful person in our community - a human or the AI?! 👀 I expect it'll be a tight race:

To join in on the fun, "watch" our community-forum repo to be notified when a question pops up. If you can answer better than the AI, do it!

I'm really curious to see the leaderboard next month - let's see who's most helpful, a human or an AI?! Stick around to find out - subscribe to our newsletter digest or follow us on Twitter.