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Rewards Terms & Conditions

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These Terms and Conditions form the agreement between Backpack, Advocates and Referred Users concerning the Backpack Rewards Program. To participate, Advocates and Referred Users must agree to these terms.

1. Definitions

1.1 In these Terms and Conditions, the following definitions will be used.

  • Reward Campaign means a promotion where we issue a new Discount Coupon and its Reward value which may or may not have specific eligibility criteria.
  • Discount Coupon means a code or string of characters (either generic or uniquely generated) provided to the Advocate to be shared with a Referred User in order to give the Referred User a discount, and the Advocate a Reward.
  • Reward means a monetary benefit that Backpack owes the Advocate or Affiliate, in return for the successful referral, in the form of a purchase discount or cash, respectively.
  • Advocate means the person who shares the Discount Coupon.
  • Referred User means the person who receives an Affiliate Link or Discount Coupon and successfully creates an account or purchases a Backpack product.
  • Affiliate means an Advocate who additionally enters into a contractual collaboration with Backpack, in order to receive cash rewards instead of discounts. An Affiliate needs to represent a registered company or sole-proprietorship and be able to issue invoices, in order to receive payments for their accumulated rewards.
  • Affiliate Link means a hyperlink provided to the Affiliate and given to an unregistered user, in order to track the fact that that user has created an account due to the Affiliate, so the Affiliate can receive the Reward.
  • Product means all purchases possible directly on the Website - including but not limited to addons (PRO, DevTools, EditableColumns, FigmaTemplate) and bundles (Single-Project PRO, Multiple–Project PRO, Everything Bundle) as offered for sale by Backpack. It does not refer to services (eg. custom web development, custom design etc).
  • Referral Terms means these Terms and Conditions, including Reward Campaigns, updates, alterations and possible appendices, published on the Website.
  • We (“our”, “us”, “Backpack”, “Backpack for Laravel”) means COMPLEMENT SOFTWARE SRL, a Romanian limited liability company located at Calea Victoriei 142-148, sc C, et 3, ap 17 in Bucharest, Romania (sector 1), registered with the Trade Registry number J 40/5536/2016, VAT number RO35962660.
  • Website means our website: www.backpackforlaravel.com
  • You means the Affiliate or Advocate, as applicable.

1.2 Capitalized terms that are not defined here will have the same meaning given to them in the Backpack Terms and Conditions as published on our webpage.

2. Scope of Application

2.1 The Backpack Rewards Program allows (1) an Advocate to get a Reward for introducing Backpack to friends, family, acquaintances or the public at large (‘Referred User’) and (2) an Affiliate to get a Reward for publishing or sharing content about Backpack products to their audiences or the public at large.

2.2 By participating or attempting to participate in the Rewards Program as an Advocate:

  1. You accept and agree that You, as an Advocate or Affiliate, are bound by these Referral Terms; and
  2. You acknowledge that You have read and understood the information concerning the Backpack Privacy Policy and Backpack Cookie Policy.

2.3 The Backpack Rewards Program offers two mechanism through which Advocates can receive rewards: Discount Coupons and Affiliate Links.

3. Discount Coupons

3.1 Discount Coupons can be given to friends, family, acquaintances etc. When such Referred Users use the Discount Coupon on their first purchase, they get a discount as specified in the respective campaign. If the purchase is successful, the Advocate will also receive a Reward as specified in the respective campaign from which the Discount Coupon was announced (to be used for any product purchase on our Website).

3.2 For Discount Coupons, both the discount given to the Referred User and the Reward given to the Advocate are calculated from the subtotal of the first purchase made by the Referred User. The subtotal is the total amount of his purchase, excluding VAT.

3.3 A unique Discount Coupon can be generated and used by anyone with an active account on the Website. Generally, there is no need for a special registration or permission, unless the campaign has specific conditions for participation.

3.4 In order for a Reward to be awarded to the Advocate, the Referred User has to be a first-time purchaser on backpackforlaravel.com. If there are any invoices in the Referred User’s account, the Advocate is not eligible for a Reward.

3.5 There is no limit to the amount of times the Advocate can repeat the Discount Coupon referral process with different Referred Users. Each successful referral will generate a reward that Advocates can use on any new purchase on the website.

3.6 Only one Discount Coupon can be used for each order on the Website.

3.7 Discount Coupons cannot be used in conjunction with other Discount Coupons or other sales promotions or programs and are only valid for Product purchases on the Website.

4. Affiliate Links

4.1 Advocates who want to engage in our rewards program as Affiliates to receive cash Rewards instead of discounts can request registration as an Affiliate, by sending an email to [email protected].

4.2. Affiliates must represent a registered company or sole-proprietorship and be able to issue invoices for this service.

4.3 Applications to become an Affiliate will be vetted and reviewed by Backpack within 60 days of Your request and eligibility will be determined at Backpack’s sole discretion.

4.4 Affiliates can utilize a separate mechanism to track and convert visitors to Referred Users - the Affiliate Link. The Affiliate Link is a string of characters that should be placed at the end of a hyperlink to the Website (such as ?ref=myspecialcharacters). When a visitor clicks an Affiliate Link, a cookie is placed on their browser for 30 days, in order to mark that particular user as having reached the Website from the Affiliate.

4.5 While the referral cookie is active on the user’s browser, any new Affiliate links that the same user may access from the same browser, will not be effective in changing the Referred User’s attribution.

4.6 If the visitor creates a Backpack account while the cookie is stored on their browser, they become a Referred User and is considered referred by the Affiliate.

4.7 Any first-purchase of such Referred User within 1 year of account creation will generate the Reward for the Affiliate in accordance with the Reward Campaign associated with the Affiliate link.

4.8 An Affiliate is generally not eligible for Rewards (and should therefore utilize a separate, non-reward, non-affiliate link) when the published content is already paid for by Backpack through a different agreement (i.e. paid posting, sponsorship, wage, services contract). Affiliates may negotiate separate hybrid arrangements where a specific Reward is owed in combination with the paid content.

4.9 For a purchase that was made with both an Affiliate Link and a Discount Coupon, Backpack may offer a limited Reward to Affiliates, for the first purchase of a Referred User, if specified in the Campaign.

4.10 Backpack will send an automatic email report every 1st of the month to each Affiliate, detailing their remaining unclaimed Rewards. In order to receive cash for their Rewards, the Affiliate must communicate an invoice (by replying to [email protected]). Once that invoice is confirmed as accurate, Backpack will pay it within 30 business days. If an invoice is not submitted within 12 months of any specific reward which is claimable, the affiliate loses the right to claim such reward.

4.11 Affiliate invoices can only be paid through bank transfer, credit card or PayPal.

4.12 The minimum accumulated Reward amount required for the Affiliate to issue an invoice and Backpack to make a payment is 100 EUR.

5. Rewards

5.1 Both discounts and cash Rewards are awarded in EURO (€) only.

5.2 The Advocate can see the total of their unclaimed Rewards at any time, on their rewards dashboard page on the Website and may use the Rewards in the check-out process.

5.3 Rewards are non-transferable. Only the Advocate or Affiliate can use the rewards they have accrued.

5.4 If the Advocate is also a registered Affiliate, they can claim their unsettled rewards as cash instead of discount coupons.

5.5 In the case where a reward was given to the Advocate for a purchase, but that purchase gets refunded, the initial reward is canceled.

6. Terms of Validity

6.1 Discount Coupons are for one-time use and expire as specified in their respective campaign. If not specified, they will be active until we communicate the end of the campaign on the Website.

6.2 In the event that the Referred User or Advocate receives multiple Discount Coupons, only one Discount Coupon can be used per order.

6.3 In the event that the Referred User or Advocate receives multiple Affiliate Links, only one Affiliate Link can be rewarded.

7. Privacy and Data Protection

7.1 Any personal details provided in connection with the Rewards Program will be processed in accordance with our Privacy Policy. It is important that You carefully read and understand this information.

7.2 All data collected by Us will be used and processed in accordance with the applicable Data Protection Laws and Regulations.

8. Right to termination

8.1 Backpack can terminate the Rewards Program or a person’s ability to participate at any time for any reason and without notice.

8.2 Backpack reserves the right to suspend accounts, cancel the Discount Coupon or Affiliate Link or refuse a transaction if We discover reasonable evidence of fraudulent, improper, or unlawful (actual or attempted) behavior or if You are in breach of these Terms.

8.3 Backpack reserves the right to review and investigate all referral activities and to suspend accounts or modify referrals in accordance with these Terms and Conditions.

9. Limitation of liability and indemnity

9.1 Backpack accepts no liability for loss, theft, destruction or improper use of the Discount Coupon or Affiliate Link, unless this is the result of gross negligence on the part of Backpack.

9.2 Without prejudice to the conditions of this agreement, Backpack’s liability towards You is limited to the amount of the Reward associated with the Discount Coupon or Affiliate Link.

9.3 Nothing in this agreement serves to exclude or limit liability for:

  1. deliberate deception or fraud;
  2. any other form of liability that cannot legally be excluded or limited.

9.4 You shall indemnify, defend and hold harmless Backpack, its affiliates and their respective officers, directors, employees, agents, and representatives from and against any and all claims, damages, liabilities, costs and expenses (including reasonable attorneys' fees) arising out of or in connection with Your promotion of the Backpack’s products or services, Your use of the Backpack’s trademarks or copyrighted materials, or Your breach of any term or condition of these Terms and Conditions.

10. Severability

10.1 In the event that any provision of these Referral Terms is declared invalid, illegal or unenforceable, the remaining provisions of this Agreement shall remain in full force and effect. In such a case, the Parties shall endeavor in good faith to modify the invalid or unenforceable article or to agree on a new article that is valid and enforceable.

11. Changes to Terms and Conditions

11.1 Backpack reserves the right to, at all times, amend these Referral Terms by publishing an amended version on the Website or through specific Reward Campaigns

11.2 You are free to decide whether or not to accept a revised version of these Referral Terms. If You do not agree to any revised version of these Referral Terms, Your sole recourse is to stop Your participation in the Rewards Program.

11.3 Except as otherwise expressly stated by Us, participation in the Rewards Program is subject to, and constitutes Your acceptance of, the version of these Referral Terms in effect at the time of Your participation in the Rewards Program.

12. Representations and Warranties

12.1 You represent and warrant that You will comply with all applicable laws and regulations in Your promotion of Backpack’s products or services, that You will not engage in any illegal or unethical practices, and that You holds all necessary rights and authorization to enter into these Terms and Conditions and perform Your obligations hereunder. You further represent and warrant that You will not use any copyrighted materials or trademarks of third parties in connection with the promotion of the Backpack’s products or services without obtaining proper permission.

13. Applicable law and dispute resolution

13.1 All contracts concluded with Backpack shall be governed by Romanian law. Nothing in these Referral Terms, including this section 12, affects Your rights to rely on mandatory provisions of Romanian law.

13.2 Any dispute between You and Backpack in relation to the agreement, including the understanding and the extent of these Terms and Conditions will be resolved by the competent court in Bucharest, Romania.

14. Final provisions

14.1 Abusing, attempting to mislead (such as posting fake discounts to coupon-sharing websites) or game our rewards system (such as creating multiple accounts) will result in a permanent ban: closing your accounts, canceling your unsettled Rewards, canceling your access to our packages and loss of any accrued Discounts or cash Rewards.

14.2 Self-referrals are not allowed (i.e. signing up for Backpack through your own affiliate link or getting rewards for your own discount coupon).

14.3 Discount Coupons and Affiliate Links are not to be used in search engine ads (especially on branded terms or domain names), Facebook ads or other ads that would compete with Backpack’s own marketing, drive up costs or cause potential confusion for customers. If you want to do paid ads, please send us an email seeking specific permission.

14.4 Discount Coupons and Affiliate Links do not grant you the right to act (or pretend to act) on behalf of Backpack (ie. as an employee, agent or associate).

14.5 Backpack reserves the right to change the Rewards Terms at any time.

14.6 We reserve the right to terminate your account for violation of any of the Reward Terms at our sole discretion.

14.7 Rewards generated by mechanisms that are in violation of these Terms will not be paid or owed.

14.8 You are allowed to promote Backpack’s products or services through social media, email marketing, and other digital channels. You are also allowed to use Backpack’s trademarks and copyrighted materials in their promotions, provided that You comply with the guidelines provided by Backpack. You must use only approved links to Backpack’s website and must not make any false or misleading representations about Backpack’s products or services. You are prohibited from using any spamming or pop-up advertising techniques in Your promotions.