Simplified Pricing

We're happy to announce we've finally fixed something that customers have been complaining about for years - our pricing. Don't worry,...

We're happy to announce we've finally fixed something that customers have been complaining about for years - our pricing. Don't worry, we're not taking anything away and we're not bumping prices - in fact, quite the opposite. Not much changes - we've just renamed our bundles, added an auto-renew, removed one thing we sold and added another. The perfect solution was right there looking at us, which makes me question why we haven't done this sooner 🤦🏻‍♂️

Just look at the difference:

Why the change?

• new customers were overwhelmed with our offer; decision was difficult;
• existing customers had to manually renew every year; often postponed or forgotten;
• for single-project customers it was expensive to get access to packages than PRO;
• for our small team it was a lot of work to manage invoices, taxes and compliance in the EU;

What did we change?

First, all our bundles have auto-renew now. We don't call them subscriptions - because yes, they auto-renew every year unless you cancel (like subscriptions). But no - if you cancel... you don't lose access to the software you purchased. In fact, even if you purchase and cancel auto-renew right away... you still have access to 12 months of updates and for-ever-access to the version you purchased. It's just a convenience we've added, that you can safely cancel if you wish.

Second, we've renamed and tweaked some things:

• "PRO for One Project, 89 EUR" is now a bundle: "SILVER for one project, 89 EUR". It gets you access to backpack/dataform-modal included in the same price.
• "PRO for Multiple Projects, 449 EUR" is now called "SILVER for multiple projects, 399 EUR". It gets you access to backpack/dataform-modal, for 50 EUR less;
• "Everything, 699 EUR" is now called "GOLD for multiple projects, 699 EUR". Same price, same promise - access to every package we offer.

Third, we've added a new plan - "GOLD for one project, 199 EUR". This is for people who only have ONE project, but want to have access to every paid add-on we've created. To accomplish this, while preventing abuse and misuse, we're gradually rolling out "Projects" in your Backpack account. Right now, projects allow you to define Laravel projects where Backpack is used. You define the domains, IPs etc where one project will be live, so we know that project is licensed to use Backpack. Creating a project is optional for now... and we've already created projects for you, depending on your purchases. Starting the next version of Backpack, projects will become mandatory - Backpack will not work without a valid project_id.

Fourth, payments will now go through a Merchant-of-Record. We've moved from a normal Stripe implementation to Stripe Managed Payments - their MoR service. This means your next invoice will not be coming from Complement Software SRL, but from Link LLC. We're eating all the extra costs, so this has no impact on you.

What did we NOT change?

You can still purchase packages individually, at the same price as before. It's still one-time payment, so you can just add whatever you want to cart, if you get a better deal that way.

If you sum it up, we didn't actually change the prices of our bundles either - in fact you get more for the same price.

Our rewards system is still up-and-running. The same reward codes can be added to the Stripe Checkout page, instead of our shopping cart. However, we do plan to phase out our homegrown coupon & rewards system, in favor of a 3rd party service. We'll update you when that happens.

What's the final offering?

To see our current prices, please go to our pricing page. But in short, here are our current simplified bundles:

• Silver - access to backpack/pro + backpack/dataform-modal
  • Silver for One Project - 89 EUR
  • Silver for Multiple Projects - 399 EUR
• Gold - access to backpack/pro + all other premium add-ons
  • Gold for One Project - 199 EUR
  • Gold for Multiple Projects - 699 EUR

We hope this change will make it less cognitively demanding to get started with Backpack, and easier for long-term customers to just stay onboard without doing anything. Needless to say, it was a lot of work to migrate to this new pricing, and even though we've done our best to cover all scenarios and make everybody happy - we might have some bugs here and there. Please email us if you find flaws or have any concern.

Thanks for being our customers - we literally couldn't do this without you.

Cheers!