What do I get by purchasing them?
For downloads (eg. Figma Template), it's simple: you get a download link now and a new download link every time we push an update.
For code (eg. PRO & DevTools), you get access to our private Composer repository, to download and install that package. In addition to that:
- all products come with 12 months of free updates; after those 12 months, you'll still be able to download the versions and updates that you've already paid, for ever (we'll never cut off access);
- if we release a new major version during those 12 months, you get access to that version too;
Do I have access if I purchased a Backpack v4 License?
Maybe. In Backpack v5, we've open-sourced Backpack\CRUD and moved all complex features to Backpack\PRO. But in order to be fair to our customers, and make sure that they get at least 12 months of updates from their purchase, we've decided to offer free upgrades to Backpack v5 to everybody who's purchased a Backpack v4 license after Feb 9th 2021. Please read more about it here.
Can I still purchase a Backpack v4 license?
Yes, for a limited time. If you're in a hurry to put your v4 project online, and can't spare the time to upgrade to v5, you can still purchase a v4 license here. This will also give you access to v5, you'll just have to click a "Claim" button here when you want to upgrade.
Does one purchase cover multiple projects? How about multiple domains?
Yes and no. Backpack\PRO can be purchased in two flavors - for one project (cheaper) and for multiple projects (more expensive). That's the only exception. Every other add-on is multi-project, multi-user, multi-domain - your purchase covers unlimited projects and unlimited domains.
Does one Backpack\PRO purchase cover multiple subdomains?
Yes. Every Backpack\PRO purchase covers unlimited subdomains.
Does it cover parked domains?
Yes. Every purchase covers unlimited parked domains.
How often do you release new versions?
Normally once a year. And thanks to the fact that every addon purchase comes with 12 months of updates and upgrades, that means that if you buy now, you'll not only get access to the current version of Backpack, but also to the next version.
Does it cover local/staging/testing environments?
Yes. There are no limitation for non-production environments.
Does it cover sublicensing?
No. This payment does not cover inclusion in free/paid packages or forks. A special sublicensing or reseller agreement is needed for that. Please email us and we'll tell you more about it.
How do I transfer the rights to my client?
If you're building websites or web apps for clients, you don't need to transfer the rights to them. They can keep using the packages thanks to your purchase, using your access codes - that's ok with us. But if you want to transfer the rights, you can create a Backpack account for them, and we'll create a new API Key in their account. Email us and we'll help you out.
What happens after those 12 months of free updates have passed?
You still have access to the versions and updates you paid for. For ever. But you stop having access to new updates and versions. When you do want access to new updates, however, you can make another purchase, which will buy you an additional 12 months of updates and upgrades.
What do you recommend I buy for my first project?
Single-Project PRO + DevTools, definitely. This is the least amount of money you can spend to see if you like Backpack with all the bells and whistles. And if you don't like it, we can issue a refund, no problem, just email us.
Do you offer discounts?
Sometimes. In the past, we have made promotions for Black Friday, launches and milestones, but we can't guarantee we'll have them every year.
Can I get free access to premium add-ons?
Unfortunately no. We used to give free access for educational and non-commercial purposes, but we've had to stop that because of abuse. However, if you plan on using Backpack for educational and non-commercial purposes, we can get you a discount. Just email us and we'll help you out.
What happens if I purchased PRO for one project and I use it for multiple projects?
You lose access. This is considered a breach of contract according to our EULA and you are liable for compensation. When you are using our software without permission, we will delete your access tokens, so you will lose access to all our software, for all projects. Access can be re-gained by paying a higher fee.
